Purpose:
Radiant Design Studio (hereinafter “we,” “our,” “us”) is committed to protecting your privacy and maintaining a quality online experience for our website users.
This Privacy Policy describes the type of personal information we may collect from you or that you may provide when you visit radiantdesign-studio.com (hereinafter “Website”) and our practices for handling, storing, and protecting that information as well as your rights in relation to your personal information and how you can contact us and supervisory authorities in the event you have questions about how we handle your personal information.

Privacy Policy Consent
Please read this Privacy Policy carefully and in its entirety before using our Website. If you do not agree with our policies and practices regarding your personal information and how we will treat it, your choice is to not use our Website. Your use of our Website constitutes your voluntary acceptance to be bound by this Privacy Policy, whether you have read it or have had the opportunity to read it and have chosen not to.

This Privacy Policy applies to the information we collect:
• On this Website.
• In email, text, and other electronic messages between you and this Website.
• When you interact with our advertising on third party websites and services, if that advertising includes links to this Privacy Policy. It does not apply to information that is collected by:
• Us offline or through any other means, including on any other website operated by any third party (including our affiliates).
• Any third party (including our affiliates) through any content (including advertising) that may link to or be accessible from (or on) the Website.

Children’s Online Privacy Protection Act (COPPA)
This Website and any products and services offered herein are not intended for persons under the age of 18.
We prohibit children under the age of 18 from using any and all interactive portions of this Website, including leaving any comments, filling out forms, or otherwise submitting information. A child’s parent or guardian should contact us if we have inadvertently collected any information or content from that child without the parent or guardian’s authorization, so that we may delete that information from our records.

CAN-SPAM Act of 2003
We have taken the necessary steps to ensure that we are in compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003 and will not send misleading information.

Personal Information We Collect
The type of personal information we collect depends on how you are interacting with us. We generally collect the following categories of personal information:
• Contact information, such as first and last name, email address, postal address, phone number, and other similar contact data;
• Records and copies of your correspondence (including email address) if you contact us;
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website and we will use a third-party payment processor to process the payment. We do not collect your credit card or debit card number, expiration date, or pin number;
• Comments, feedback, questions and other information you provide to us

You provide personal information to us when you:
• Subscribe to or purchase our products and/or services;
• Complete a contact or information request form

We automatically collect personal information when you:
• Visit, interact with, or use our Website;
• Access, use, or download content from us; and
• Open emails or click links in emails from us

How We Use the Information/Lawful Bases
We process personal information about you on one or more of the following bases:
• To perform a contract;
• With your consent;
• For our legitimate interests;
• To comply with the law;
• To protect someone’s life; and/or
• Public task.

Depending on how you interact with us, we share information with our third-party service providers, agents and representatives, including, but not limited to Manychat, Shopify, Showit, Wordpress, GoDaddy, PayPal, Facebook, Instagram, Pinterest, Tiktok, Pinterest, Flodesk, and other software service providers. In order to process the information as necessary to complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Our current third-party service providers include:

Showit - Website Design
Stripe - Payment processing
Godaddy – Domain Hosting
Manychat – Facebook Messenger Marketing
Flodesk – Email Marketing
Facebook – Social Media and Community Engagement
Instagram - Social Media and Community Engagement
Tiktok - Social Media and Community Engagement
Pinterest – Advertising and Marketing


We process personal information to:
• Process and fulfill an order, download, subscription, or other transaction;
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• Respond to your requests, inquiries, comments, and concerns;
• Notify you about changes to our Website or any products or services we offer or provide through it;
• Send marketing emails;
• Inform you of and administer promotions, contests, sweepstakes or surveys;
• Help us address problems with and improve our Website;
• Protect the security and integrity of our Website;
• Contact you for other business reasons, if necessary; and
• Provide interest-based advertising. [OR]; and
We will not sell or share your personal information and have not done so in the last 12 months.
We may transfer your personal information to a third party in the event of a bankruptcy, dissolution, merger, sale, acquisition, or change of control.
We may transfer your personal information to a third party if we need to comply with our legal obligations, resolve disputes, and/or enforce our agreements.

“Do Not Track” (DNT) Signals
Some browsers transmit Do Not Track (DNT) signals to websites.
Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers.

How the Information is Shared
We do not currently share your personal information with any third-party service providers. However, should we begin using third-party services in the future, such as payment processing providers (e.g., PayPal) or other service providers necessary to process transactions, fulfill requests, or provide other services, we will update this section of the Privacy Policy to reflect that information.
If we engage third-party providers, we will only share information necessary to complete a transaction or fulfill your request, in compliance with this Privacy Policy and appropriate confidentiality and security measures.

We may also disclose your personal information if we have a good faith belief that such disclosure is necessary to:
• Meet any applicable law, regulation, legal process, or other legal obligations;
• Detect, investigate, and help prevent security, fraud, or technical issues; and/or
• Protect the rights, property, or safety of our business, website, users, employees, or others.
Future Third-party Service Providers will be listed here.

Information Retention
We retain your personal information only for as long as necessary to fulfill the transactions you have requested or for other essential purposes, such as complying with legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud, and enforcing our agreements.
• Transactional Data (e.g., purchase information, contracts): Retained for at least 7 years to comply with tax and financial regulations.
• Marketing Data (e.g., email addresses for newsletters or promotions): Retained until you unsubscribe or request deletion.
• Security and Fraud Prevention Data: Retained only for as long as necessary to address security concerns or fraud.
• Dispute Resolution Data: Retained for the duration of any active disputes or claims.
If you wish to request that your personal information be deleted or if you would like to unsubscribe from our marketing contacts, please contact us at ashlyn@radiantdesign-studio.com or follow the unsubscribe link in any marketing communication.

Information Protection and Security
Our website utilizes Showit's secure hosting platform, which includes Secure Sockets Layer (SSL) encryption to protect your personal information during transmission. This means your connection to our site is encrypted and secure, providing an extra layer of protection for your data. Showit automatically provides SSL certificates for all websites hosted on their platform, ensuring that sensitive information is transmitted safely.
We do not store or transmit sensitive information such as credit card details via email. If you receive an unsolicited email from us requesting personal information, please do not respond, as it may be a phishing attempt designed to steal your personal information.
While Showit takes extensive measures to ensure the security of your website, such as regular backups and secure server environments, please note that no method of transmitting data over the internet is completely secure. Although we strive to protect your personal information, we cannot guarantee the absolute security of any data transmitted to or from our website. Any transmission of personal information is at your own risk.

If a data breach occurs, we will notify affected individuals when legally required and within the required timeframe, detailing the nature of the breach, the data involved, and the actions we are taking in response.

Specific Security Measures:
• SSL Certificate: Automatically provided by Showit for secure transmission of data.
• Regular Backups: Showit automatically backs up your website to protect against data loss.
• Secure Hosting Environment: Showit uses secure servers and takes measures to protect data from unauthorized access.
Please note that if you use third-party integrations (such as payment gateways or forms) on your site, additional security measures may be required by those providers.
Your Rights to Control Your Information
You can unsubscribe from our email newsletters or updates at any time through the unsubscribe links found in the communications you receive from us.
Local data protection laws may give you rights with respect to personal information if you are located in or a resident of that country, state, or territory.

THESE RIGHTS ARE NOT GUARANTEED AND IT IS IMPORTANT FOR YOU TO CONSULT YOUR LOCAL DATA PROTECTION LAWS TO DETERMINE WHAT RIGHTS MAY BE AVAILABLE TO YOU.

These rights may include the following:

Right to disclosure/access (to know the personal information collected about you and request a copy)
 Residents of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia, Australia, Canada, the European Union and/or the European Economic Area, and the United Kingdom

Right to correct/rectification (to have your inaccurate personal information corrected)
 Residents of California, Colorado, Connecticut, Delaware, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Virginia, Canada, Australia, Quebec, the European Union and/or the European Economic Area, and the United Kingdom

Right to erasure/deletion (to have all or some of your personal information deleted upon a verifiable request)
 Residents of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Texas, Oregon, Utah, Virginia, the European Union and/or the European Economic Area, and the United Kingdom

Right to nondiscrimination (the right to equal service and price even if you exercise your rights)
 Residents of California, Maryland, Minnesota, Montana, Oregon, Texas, and Virginia

Right to obtain a specific list of third parties your personal information was shared with
 Residents of Minnesota and Oregon

Right to obtain a list of the categories of third parties to which the business has disclosed personal information
 Residents of Maryland

Right to opt out of use of personal information for the purposes of targeted advertising
 Residents of Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia

Right to limit use and disclosure of sensitive personal information
 Residents of California and Connecticut

Right to opt out of sensitive data processing
 Residents of Iowa

Right to data portability (to have your personal information transferred to you or a third party in machine-readable format, where technically feasible)
 Residents of Quebec, the European Union and/or the European Economic Area, and the United Kingdom

Right to data portability (to have your personal information transferred to you in a readily-usable format that lets you transmit that information to a third party)
 Residents of California, Colorado, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia

Right to data portability (to have your personal information transferred to you in a readily-usable format that lets you transmit that information to a third party where processing is carried out by automated means)
 Residents of Connecticut

Right to withdraw consent (to withdraw your consent that we handle your personal information at any time. The withdrawal of your consent shall not affect the lawfulness of processing based on your consent before its withdrawal)
 Residents of Canada, Quebec, the European Union and/or the European Economic Area, and the United Kingdom

Right to not identify yourself or of using a pseudonym
 Residents of Australia

Right to restriction of processing (to limit the purposes that your personal information may be used for)
 Residents of the European Union and/or the European Economic Area, and the United Kingdom

Right to object (to object to the processing of your personal information in cases where our processing is based on direct marketing)
 Residents of the European Union and/or the European Economic Area, and the United Kingdom

Right to stop unwanted direct marketing
 Residents of the European Union and/or the European Economic Area, and Australia

Right to complain (to lodge a complaint with competent authorities in the proper jurisdiction if you are not content with how we collect, share, and process your personal information)
 Residents of Canada, Australia, Quebec, the European Union and/or the European Economic Area, and the United Kingdom

Right to appeal (a decision made regarding an exercise of rights)
 Residents of Montana, Oregon, and Texas

These rights are not absolute and they do not always apply in all cases. We will honor your rights.

Use and Transfer of Your Information Out of the European Economic Area (EEA) or Canada

This Website is operated in the United States and the third parties with whom we might share your personal information (as explained above) are also located in the United States or other countries located outside the EEA and Canada.
If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this Website and/or providing your information, you consent to this transfer.

Contact Us
If you have any questions, comments, complaints, or suggestions in relation to this Privacy Policy or our privacy practices, please contact us by email at ashlyn@radiantdesign-studio.com.

Changes to this Privacy Policy
The date this Privacy Policy was last revised is identified at the top of the page. It is our policy to post any changes we make to our Privacy Policy on this page. If we make any material changes to how we treat our Website users’ personal information, we will notify you of any such changes by email (if you have provided your email to us) and/or by a prominent notice displayed on our Website’s home page and updating the revised date of our Privacy Policy. We recommend that you check this Privacy Policy when you visit our Website to be sure that you are aware of our most current policy.

Please also read our Terms and Conditions of Use which can be found